bhaggo Privacy Policy
Protecting your personal information is bhaggo's top priority. This Privacy Policy clearly explains what data we collect, how it is used, and the conditions under which it may be shared with third parties. By using the platform, you are considered to have accepted this policy.
What Information Does bhaggo Collect?
When you create an account on bhaggo, we collect your name, date of birth, email address, mobile number, and residential details. This information is essential for account verification, secure login, and service delivery. You may occasionally be asked to provide your National ID or passport details to confirm your identity.
For payments, we collect your mobile banking number, transaction amount (BDT / ৳), and the reference number provided by the payment gateway. bhaggo never stores full card numbers or bank PINs. While you use the platform, your device type, operating system, browser version, IP address, and browsing session duration are logged automatically.
- Name, email & mobile number
- Date of Birth & Identity Verification Details
- Payment method & transaction reference
- Device Information & IP Address
- Usage Patterns & Session Logs
- Cookies & Browser Storage Data
How Is Your Collected Data Actually Used?
Your information is used to create your profile, verify login attempts, and secure your account. Keeping your personal details accurate helps speed up payment and withdrawal processing. When you log in from multiple devices, your device information is verified to ensure your account's security.
Payment information is used to verify deposit and withdrawal transactions. Transaction history is analyzed to detect suspicious activity and prevent fraud. Records of all BDT transactions are required to be retained for a specified period.
User preferences and behavior patterns are analyzed to improve the overall platform experience. This data helps us understand which games or sections are most frequently used. Session logs are also used to quickly identify and resolve technical issues.
How Do Cookies and Tracking Technologies Work?
The bhaggo platform uses cookies and similar technologies to provide a smoother browsing experience. Session cookies keep you logged in and remember your preferences across page refreshes. Persistent cookies store your language preferences, display settings, and information from previous sessions.
Analytics cookies help bhaggo understand which parts of the platform are used most and where improvements are needed. You can limit or disable cookies through your browser settings, though doing so may affect certain platform features. bhaggo never uses third-party advertising cookies.
Data Storage, Security, and Third-Party Sharing
Bhaggo stores user data on encrypted servers and follows industry-standard security protocols. Sensitive information such as payment details and identity documents is kept in a separate, secured layer. Regular system audits are conducted to identify security vulnerabilities. Certain data may be retained for a specified period after account closure for legal reasons, while unnecessary data is deleted after its designated retention period.
Bhaggo never sells your personal data for commercial purposes. Limited information may be shared with trusted payment gateway providers to process transactions — these partners maintain their own strict privacy policies. We may also be legally required to disclose data in response to valid requests from Bangladeshi law enforcement authorities. In all other circumstances, your data is never shared without your prior consent.
What Rights Do You Have Over Your Data?
Bhaggo believes every user should have clear control over their own data. You have the right to access any information stored in your account, and bhaggo will provide it within a set timeframe upon request. You also have the right to correct inaccurate or outdated information, and many details can be updated directly from your account profile section.
You may request the deletion of your account and associated data at any time. However, certain information may need to be retained for a specified period for legal, regulatory, or legitimate business reasons. To exercise any of these rights, email us at [email protected]. Our team will respond to your request within 7 business days.
How Will You Know When the Policy Changes?
Bhaggo reserves the right to update this Privacy Policy as needed. For significant changes, we will attempt to notify you at your registered email address and post a visible notice on the platform. Any updated policy takes effect from the date it is published. Users are encouraged to revisit this page regularly to stay informed of the latest terms.
Continuing to use the platform after any changes will be taken as your acceptance of the updated Privacy Policy. For any concerns or questions about data protection, please contact the bhaggo support team. Email: [email protected]. We review every request carefully and are committed to resolving issues promptly.
Still have questions? We're here to help.
For any questions about our Privacy Policy or your data, visit our FAQ section or email our support team. Your information is always safe with bhaggo — register with confidence and enjoy Bangladesh's premier online entertainment platform.